Toronto’s TTC CEO Andy Byford thinks the TTC will be the best transit system in North America by the end of the year, as another subway route will be added, fare payment will be fully turned into a card system and WiFi will be available at each station.
In an interview with the Toronto Star, Andy Byford claims that he believes the improvements he’s worked on over the last few years and further improvements ahead will help “meet the objective of being back to number one in North America by the end of the year.”
Based on a five-year plan he has put in place when he joined the Commission, Byford now claims the TTC will be the best transit system in North America by the end of 2017. The plan includes improvements in virtually every aspect, including public safety, employee relations, financial stability, and public reputation.
He says his renovations and improvements will transform the transit system, which he says was “stuck in the 70s.” “I think we will meet that objective of being back to number one in North America by the end of this year,” he said.
He announced that the Toronto-York Spadina subway extension, which would be the first addition to the subway network in over 10 years, would be open by the end of the year. He also announced that all stations would be accessible with a “Presto card” and customers would no longer be confined to a collection booth.
There will also be roving TTC employees, in new updated uniforms, who will help aid customers with the touch of a tablet.